# PagerDuty integration

> Digital operations management — manage incidents, services, on-call schedules, escalation policies, and send alert events

- Authentication: oauth2

## Tools (28)

- **Create Escalation Policy**: Create a new escalation policy
- **Create Incident**: Manually create a new incident on a service
- **Create Incident Note**: Post a note to an incident's timeline
- **Create Service**: Create a new service bound to an escalation policy
- **Create User**: Invite a new user to the PagerDuty account
- **Delete Service**: Permanently delete a service
- **Get Current User**: Fetch the user record for the authenticated OAuth token
- **Get Escalation Policy**: Retrieve a single escalation policy
- **Get Incident**: Retrieve a single incident by ID or incident number
- **Get Schedule**: Retrieve a single schedule with its layers and renderings
- **Get Service**: Retrieve a single service by ID
- **Get User**: Retrieve a user by ID
- **List Alerts for Incident**: List the individual alerts grouped into an incident
- **List Escalation Policies**: List escalation policies
- **List Incident Notes**: List notes attached to an incident
- **List Incidents**: List incidents for the account with filtering by status, service, urgency, time window
- **List Log Entries for Incident**: List the timeline of events for an incident
- **List On-Calls**: List current and future on-call entries across schedules and escalation policies
- **List Schedules**: List on-call schedules
- **List Services**: List the services configured for the account
- **List Teams**: List teams in the account
- **List Users**: List users in the PagerDuty account
- **List Users on Schedule**: List the users on call during a time range for a schedule
- **Manage Incidents (Bulk Update)**: Update multiple incidents in a single request
- **Send Alert Event (Events API v2)**: Trigger, acknowledge, or resolve an alert via the Events API v2 using an integration routing key
- **Snooze Incident**: Snooze an incident so it does not re-page for a given duration
- **Update Incident**: Acknowledge, resolve, reassign, escalate, or otherwise update an existing incident
- **Update Service**: Update a service's name, description, escalation policy, or alerting rules

## Related prompts

- [Alert on-call the moment a Fivetran pipeline breaks](https://www.generalinput.com/prompts/alert-on-call-the-moment-a-fivetran-pipeline-breaks.md)
- [Page on-call when a production deploy fails in Buildkite](https://www.generalinput.com/prompts/page-on-call-when-a-production-deploy-fails-in-buildkite.md)
- [Auto-retry failed Airbyte syncs before paging on-call](https://www.generalinput.com/prompts/auto-retry-failed-airbyte-syncs-before-paging-on-call.md)
- [Triage failed Census syncs to PagerDuty, Linear, and Slack](https://www.generalinput.com/prompts/triage-failed-census-syncs-to-pagerduty-linear-and-slack.md)

Connect PagerDuty in General Input: https://www.generalinput.com/apps/pagerduty