# Weekly WhatsApp Business account health digest in Slack

> Every Monday morning, get one Slack post with each WhatsApp number's quality rating, any blocked message templates, and last week's delivery rate.

- Workflow type: code
- Services: WhatsApp Business, Slack Bot
- Categories: Operations, Customer Support
- Published: 2026-08-10

## What it does

- Checks every WhatsApp business phone number each Monday and reports its verification status, quality rating and current sending limit
- Flags any message template that is rejected, paused or still waiting for approval, so a broken campaign gets caught before you try to send it
- Summarizes the past seven days of messaging: how many messages went out, how many were delivered, and what that cost
- Posts it all as one tidy Slack message with a section per phone number and a clear callout for problem templates

## What you'll need

- A WhatsApp Business account connected to General Input (a business account, not a personal WhatsApp)
- At least one registered business phone number on that account
- A Slack workspace and the channel where you want the Monday digest to land
- Admin access to your WhatsApp Business account so the connection can read numbers, templates and analytics

## Prompt

Every Monday at 9am, post a WhatsApp Business account health digest to Slack. Build this as a deterministic code workflow on a cron trigger rather than an agent: every field comes from a known list or analytics call and the output layout is fixed, so there is no judgement to make at runtime.

Start with WhatsApp List Phone Numbers to pull every business number registered under my WhatsApp Business Account. For each number, capture the display name, the verification status, the quality rating (green, yellow or red) and the current messaging tier or throughput limit. The messaging tier caps how many business-initiated conversations a number can start in a rolling 24 hours (250, 1K, 10K or 100K), and a quality rating drop pushes the number down a tier, so both matter and both belong in the digest.

Then call WhatsApp List Message Templates for the same business account and pick out every template that is not in an approved state. Rejected, paused, pending and disabled all count as problems. For each one, record the template name, its language, its category (authentication, marketing or utility) and its current status, plus the rejection reason when Meta provides one.

Next, call WhatsApp Get Messaging Analytics for the past seven days, passing start and end timestamps covering the last full week with daily granularity, and total the sent and delivered message counts across that window. Then call WhatsApp Get Pricing Analytics over the exact same window to get what that messaging cost.

Format all of it into a single Slack Bot Send a Message post to the channel I pick. Lead with the reporting window and the week's totals: messages sent, messages delivered, the delivered-versus-sent rate as a percentage, and total cost. Follow that with one section per phone number showing its display name, verification status, quality rating and messaging tier. Finish with an explicit callout that lists every rejected or paused template by name, status and reason, because a template silently leaving the approved state breaks any campaign depending on it. If nothing is in a bad state, say so in a single line rather than dropping the section entirely.

Two implementation notes. First, scoping: List Phone Numbers, List Message Templates, Get Messaging Analytics and Get Pricing Analytics are all scoped to the WhatsApp Business Account ID, while any phone-number-specific lookup such as Get Phone Number uses the Phone Number ID. Second, send exactly one Slack message containing every section, not one message per phone number.

## How to customize

- Change the schedule: run it daily during a big campaign, or twice a week instead of every Monday
- Send it to a different Slack channel, or DM it to whoever owns customer messaging
- Adjust the reporting window from seven days to thirty, or change which template states count as a problem worth calling out

## FAQ

### Does this work with a personal WhatsApp account?

No. It only works with a WhatsApp Business account, which is the account type Meta gives businesses for sending customer messages at scale. Personal WhatsApp accounts cannot be connected.

### What is a quality rating and why should I care?

Meta scores each of your business phone numbers green, yellow or red based on how people react to your messages. If the rating drops, Meta can lower how many customers you are allowed to message in a day, which quietly throttles your campaigns. Seeing the rating every Monday means you notice the slide before it costs you sends.

### Why does a rejected or paused template matter so much?

Any message you send to start a conversation has to use a template that Meta has approved. If a template gets rejected or paused, every campaign relying on it stops working, and nothing warns you. This digest names those templates explicitly so you can fix or replace them.

### Will it tell me why a template was rejected?

Yes, whenever Meta supplies a reason it is included next to the template name, along with the template's language and category.

### What if I only have one phone number?

That is fine. You get one section for that number. The digest simply grows a section for each additional number you register later.

Use this prompt in General Input: https://www.generalinput.com/prompts/weekly-whatsapp-business-account-health-digest-in-slack