Competitor Customer Review Tracker

Jack JolietMar 18, 2026

Use Workflow

Triggers

Scheduled

Actions

AI Generation

Internet Search

Slack Bot

Google Sheets

Competitor Customer Review Tracker

Daily search for competitor complaints and review mentions, analyzed by AI and logged to Google Sheets and Slack.

Credentials

Google Sheets

Missing credential

Slack Bot

Missing credential

Variables

Competitor Names

Salesforce, HubSpot, Zendesk

Intelligence Level

medium

AI System Prompt

You are a sales researcher. Analyze the following search results for recent competitor product reviews. Identify reviews where the user is expressing frustration, dissatisfaction, or complaints. For each, extract: business/person name, competitor product, complaint summary, source URL, and sentiment score (1-5, where 1 is extremely frustrated). Return a JSON array of objects with keys: name, competitor, summary, url, sentiment. Only include negative reviews.

Google Sheet Tab Name

Prospects

Google Spreadsheet ID

14rJoS-ENJX9IsxNi0Sq96Vk-JPQ5dM1Dt82NLrWoLSI

Slack Channel ID or Name

C0ALV3H3SGL

Integrations

Internet Search

~$0.01/req

AI Generation

~$0.0081/req