Question 1

Do I need to know how to code?

Accepted Answer

Not at all. You describe what you want in plain English and Geni builds it for you. There are no flowcharts, no scripts to write, and no technical setup. If you can write an email, you can create an automation.

Question 2

What is Geni?

Accepted Answer

Geni is your AI assistant inside General Input. You chat with it the same way you’d message a coworker. Tell it what you need automated and it handles the rest. Geni can also live inside Slack, Teams, or Telegram so you never have to leave the tools you already use.

Question 3

How is this different from Zapier, Make, or n8n?

Accepted Answer

Traditional automation tools make you connect blocks in a flowchart, which gets complicated fast. With General Input, you just describe what you want and Geni builds it in seconds. No dragging, no dropping, no debugging a tangled flowchart. It’s faster to set up and a fraction of the cost to run.

Question 4

What apps and tools does it work with?

Accepted Answer

General Input connects to hundreds of tools including Google Workspace, Slack, Salesforce, HubSpot, Stripe, Microsoft 365, Linear, GitHub, and many more. If a tool has an API, Geni can work with it, including your company’s internal tools.

Question 5

What kinds of things can I automate?

Accepted Answer

Anything that involves moving information between tools or acting on it. Common examples: flag stalled deals in Salesforce and nudge reps on Slack, track failed payments in Stripe and alert your finance team, enrich new leads and add them to outreach sequences, or generate weekly reports from your CRM.

Question 6

How long does it take to set up?

Accepted Answer

Most automations are ready in under a minute. You can also start from one of our pre-built templates and customize it, which takes just a few clicks. Compare that to the hours you’d spend wiring things together in a traditional tool.

Question 7

Can my whole team use it?

Accepted Answer

Yes. General Input is built for teams. You create an organization, invite your teammates, and share automations and integrations across the group. Everyone can see what’s running, check results, and create their own workflows.

Question 8

How does pricing work?

Accepted Answer

You pay only for what you use. There are no monthly seat fees or tier limits. Each time an automation runs, it costs a small amount based on what it does. Most executions cost a fraction of a cent. You can track your spend in real time from the dashboard.

Question 9

Is my data secure?

Accepted Answer

Yes. Your passwords, API keys, and credentials are encrypted and never exposed to AI models. Every action Geni takes is logged so your IT team has full visibility. You can also deploy General Input on your own infrastructure if your organization requires it.

Question 10

Can I run General Input on my own infrastructure?

Accepted Answer

Yes. We offer on-premises deployments for teams that need to keep data within their own environment. You get the same product with full control over where it runs. General Input is not open source, but our team works directly with you to get it set up.

Question 11

What if something goes wrong with an automation?

Accepted Answer

Every run is logged with a full history so you can see exactly what happened. If something fails, you’ll get a clear explanation of what went wrong. You can also test any automation manually before turning it on, so you can verify it works before it runs on its own.

Automations that read like documents.

Integrated where you work.

Supercharge your operations teams.

Sales can

Customer Success can

Rev Ops can

Supercharge your operations teams.

Sales can

Customer Success can

Rev Ops can

One-click setup.

Local Business Prospect Finder

New Business Alert Monitor

Low-Rating Outreach Brief Generator

Weekly Multi-Metro Prospect Builder

Competitor Customer Review Tracker

Stalled Opportunities Report

NPS Survey Alert & Follow-Up

At-Risk Account Mitigation Playbook

Subscription Cancellation & Win-Back Alert

Meeting Commission Credit & Sales Win Announcer

AI QBR Summary Generator & Email Sharer

Payment Failure Alert & Follow-Up