Aircall
Cloud phone and call-center platform: manage calls, contacts, numbers, users, teams, tags, webhooks, and conversation intelligence.
Three ways to use Aircall
Chat with Geni
Ask Geni to pull data, take actions, or answer questions using this integration in a conversation.
Build a workflow
Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.
Power an app
Use this integration as a data source or action layer behind a dashboard, form, or internal tool.
Supported tools
Actions your AI agents can perform with Aircall.
Add Email to a Contact
Add an email address to an existing contact.
Add Insight Cards to a Call
Attach Insight Card content shown in the agent's call UI.
Add Phone Numbers to a Dialer Campaign
Queue phone numbers into a dialer campaign.
Add Phone Number to a Contact
Add a phone number to an existing contact.
Add User to a Team
Add a user to a team.
Archive a Call
Archive a call.
Get started automating Aircall
Ready-to-use workflows
Prompts using Aircall
Turn Aircall support calls into triaged Zendesk tickets
When an Aircall call finishes, open a Zendesk ticket with a plain-language recap, sentiment-based priority, and instant escalation on negative calls.
Log Aircall tags to Salesforce and draft the follow-up email in Gmail
When a rep tags an Aircall call demo-booked, follow-up, or not-interested, log the call in Salesforce and drop a ready-to-send follow-up into their Gmail Drafts.
Turn Aircall discovery calls into Notion CRM pages
The moment a discovery call gets tagged in Aircall, Geni files a fully-written Notion CRM page with the recap, pain points, and action items ready for the account manager.
Daily Slack digest of Aircall calls and availability
Every weekday at 8:30am, post a Slack digest of yesterday's Aircall calls, missed vs answered, plus who is on the line right now.
Log Aircall call summaries to HubSpot and flag risky calls in Slack
When Aircall finishes analyzing a call, Geni writes the summary, sentiment, topics, and action items into HubSpot and pings account management on anything negative or urgent.
Instant missed-call rescue for Aircall, HubSpot, and Slack
The moment an Aircall call goes unanswered, look up the caller, open a follow-up task on the right rep, and post a Slack alert so someone can call back fast.
Log Aircall calls to Google Sheets, alert Slack on misses
When an Aircall call wraps, Geni appends the full record to a Google Sheets log and pings a Slack channel only if the call was missed or ran long.
Weekly voice-of-customer report from Aircall calls
Every Monday, roll up last week's Aircall conversations into a themed voice-of-customer report, sent by email and posted to Slack.