Aircall
Cloud phone and call-center platform: manage calls, contacts, numbers, users, teams, tags, webhooks, and conversation intelligence.
Three ways to use Aircall
Chat with Geni
Ask Geni to pull data, take actions, or answer questions using this integration in a conversation.
Build a workflow
Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.
Power an app
Use this integration as a data source or action layer behind a dashboard, form, or internal tool.
Supported tools
Actions your AI agents can perform with Aircall.
Add Email to a Contact
Add an email address to an existing contact.
Add Insight Cards to a Call
Attach Insight Card content shown in the agent's call UI.
Add Phone Numbers to a Dialer Campaign
Queue phone numbers into a dialer campaign.
Add Phone Number to a Contact
Add a phone number to an existing contact.
Add User to a Team
Add a user to a team.
Archive a Call
Archive a call.
Get started automating Aircall
Ready-to-use workflows
Prompts using Aircall
Sales call scoreboard: revenue per hour on the phone
See which reps turn dials into revenue. One board joins phone activity with CRM deals so calls per closed deal and revenue per hour finally have answers.
Work missed Aircall calls from one shared callback queue
One screen showing every missed call nobody has returned yet, so reps claim a caller, call back in one click, and never dial the same person twice.
Caller lookup console for Aircall calls and Zendesk tickets
Type a number, email, or name when the phone rings and instantly see every past call, recap, and support ticket for that customer on one screen.
Score every sales call and send each rep daily coaching
Every weekday evening, each recorded call gets scored against your QA rubric, logged for managers, and turned into a private coaching note for the rep.
Turn Aircall support calls into triaged Zendesk tickets
When an Aircall call finishes, open a Zendesk ticket with a plain-language recap, sentiment-based priority, and instant escalation on negative calls.
Log Aircall tags to Salesforce and draft the follow-up email in Gmail
When a rep tags an Aircall call demo-booked, follow-up, or not-interested, log the call in Salesforce and drop a ready-to-send follow-up into their Gmail Drafts.
Turn Aircall discovery calls into Notion CRM pages
The moment a discovery call gets tagged in Aircall, Geni files a fully-written Notion CRM page with the recap, pain points, and action items ready for the account manager.
Daily Slack digest of Aircall calls and availability
Every weekday at 8:30am, post a Slack digest of yesterday's Aircall calls, missed vs answered, plus who is on the line right now.