Brandwatch

Brandwatch

Brandwatch Consumer Research API for social listening, mentions, queries, topics and analytics charts

API Key14 tools

Three ways to use Brandwatch

Chat with Geni

Ask Geni to pull data, take actions, or answer questions using this integration in a conversation.

Build a workflow

Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.

Power an app

Use this integration as a data source or action layer behind a dashboard, form, or internal tool.

Supported tools

Actions your AI agents can perform with Brandwatch.

Create Category

Creates a hierarchical category (parent + at least one subcategory) for tagging mentions, with optional auto-apply rules.

Tool

Create Query

Creates a new query (boolean keyword search) inside a project to start collecting matching mentions.

Tool

Create Tag

Creates a tag in a project. Tags can be manual or driven by automatic keyword rules that match new mentions as they arrive.

Tool

Get Chart Data

Retrieves aggregated chart data (volume, sentiment, reach, etc.) for a query broken down by one or two dimensions such as days, sentiment, pageType, countries, or queryGroups.

Tool

Get Current Client

Retrieves details about the organization (Client) tied to the access token, including ID, name, contact, limits and rate limit configuration.

Tool

Get Project

Retrieves a single project by ID, including its default settings and metadata.

Tool

Get started automating Brandwatch

01Connect your accountLink your account securely with OAuth or an API key.
02Choose a trigger or toolPick the events and actions your workflow should use.
03Configure the workflowDescribe what you want and Geni wires it up for you.
04Refine the processTest runs, review output, and tweak until it's right.
05Turn it onSet it live and it runs on a schedule or on events.

Ready-to-use workflows

Prompts using Brandwatch

Browse all

Brand health command center for marketing and comms

Give your whole team a morning dashboard for mention volume, sentiment, reach, and share of voice, without buying extra Brandwatch seats.

BrandwatchSlack Bot

Brand advocate discovery board for influencer outreach

Rank the people already talking about your brand by reach and sentiment, shortlist the real advocates, and add them to your CRM with context.

BrandwatchHubSpot

Mention triage war room for comms and social care teams

Work a ranked queue of brand mentions on one screen, decide what to ignore, reply to, escalate or ticket, and never double up on a teammate's work.

BrandwatchZendeskSlack Bot

Weekly social listening to Linear research issues

Every Monday morning, surface trending product complaints and feature requests from social, then file them as Linear research issues for your product team.

BrandwatchLinear

Weekly share-of-voice tracker in Google Sheets

Every Monday at 6am, log mention volume, share of voice, and sentiment for your brand and competitors into a Google Sheet your team can trust.

BrandwatchGoogle Sheets

Turn negative social mentions into Zendesk tickets

Every 30 minutes, scan Brandwatch for negative mentions of your brand and open a Zendesk ticket for the ones that look like real customer complaints.

BrandwatchZendesk

Weekly executive social listening brief

Every Monday morning, get a tight executive narrative on brand mentions, sentiment, share of voice, and trending topics, archived in Notion and emailed to leadership.

BrandwatchNotionGmail

Brandwatch crisis early-warning agent for Slack

Every business hour, watch your Brandwatch brand query for mention spikes or negative sentiment surges and post an urgent alert in Slack.

BrandwatchSlack Bot