Dialpad
Cloud-based business phone, SMS, video, and contact center platform — manage users, calls, SMS, contacts, offices, and call routing
Three ways to use Dialpad
Ask your specialist
Pull data, take actions, or answer questions with this integration, right in a conversation.
Build a workflow
Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.
Power an app
Use this integration as a data source or action layer behind a dashboard, form, or internal tool.
Supported tools
Actions your AI agents can perform with Dialpad.
Add Blocked Number
Blocks the specified numbers company-wide.
Add Call Center Operator
Adds an operator to a call center.
Add Call Participant
Adds another participant to a call. Valid methods to add are by phone or by target. Targets require to have a primary phone Added on Nov 11, 2021 f...
Add Channel Member
Adds a user to a channel.
Add Coaching Team Member
Add a user to the specified coaching team as trainee or coach.
Add Department Operator
Adds an operator to a department.