Heyy
Multichannel customer messaging platform (WhatsApp, SMS, Messenger, Instagram) with contacts, labels, automations, and webhook events.
Three ways to use Heyy
Chat with Geni
Ask Geni to pull data, take actions, or answer questions using this integration in a conversation.
Build a workflow
Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.
Power an app
Use this integration as a data source or action layer behind a dashboard, form, or internal tool.
Supported tools
Actions your AI agents can perform with Heyy.
Create API Webhook
Register a webhook to receive real-time event notifications for one event type and optional channel.
Create Contact
Create a new contact with optional name, email, phone, labels, and custom attributes.
Create Contact Attribute
Define a new custom contact attribute (custom field) with display and visibility flags.
Create Label
Create a new label that can be attached to contacts.
Delete API Webhook
Delete a webhook by its ID.
Delete Contact Attribute
Permanently delete a custom contact attribute by its ID.
Get started automating Heyy
Ready-to-use workflows
Prompts using Heyy
Triage inbound WhatsApp messages into Zendesk and Slack
When a customer messages you on WhatsApp, SMS, Messenger, or Instagram, classify the conversation, open a Zendesk ticket, and ping your team in Slack.
WhatsApp order confirmations for new Shopify orders
When a new Shopify order lands, send the customer a WhatsApp confirmation through Heyy and log the order to a Google Sheet.
Calendly bookings into HubSpot with WhatsApp confirmations via Heyy
When someone books on Calendly, log them in HubSpot, open a deal in the matching stage, and trigger a WhatsApp confirmation through Heyy.
Route Typeform leads to HubSpot, WhatsApp via Heyy, and Slack
Every "Talk to sales" submission gets scored hot, warm, or cold, then filed in HubSpot, kicked into a WhatsApp follow-up via Heyy, and briefed in Slack.
Recover failed Stripe payments with WhatsApp via Heyy
When a Stripe payment fails, add the customer to Heyy with the right recovery label so WhatsApp does the dunning, and ping revenue ops in Slack.
