incident.io

Incident management platform for declaring, managing, and resolving incidents with alerts and on-call schedules.

API Key87 tools

Connect incident.io

Three ways to use incident.io

Chat with Geni

Ask Geni to pull data, take actions, or answer questions using this integration in a conversation.

Build a workflow

Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.

Power an app

Use this integration as a data source or action layer behind a dashboard, form, or internal tool.

Supported tools

Actions your AI agents can perform with incident.io.

Create Alert Route

Create a new alert route to define how alerts are processed.

Tool

Create Catalog Entry

Create a new entry within a catalog type.

Tool

Create Catalog Type

Create a new catalog type to organize resources.

Tool

Create Custom Field

Create a new custom field for incidents.

Tool

Create Custom Field Option

Create a new option for a single_select or multi_select custom field.

Tool

Create Escalation

Trigger a new escalation using an escalation path.

Tool

Get started automating incident.io

01Connect your accountLink your account securely with OAuth or an API key.

02Choose a trigger or toolPick the events and actions your workflow should use.

03Configure the workflowDescribe what you want and Geni wires it up for you.

04Refine the processTest runs, review output, and tweak until it's right.

05Turn it onSet it live and it runs on a schedule or on events.

Ready-to-use workflows

Prompts using incident.io

Browse all

incident.io process hygiene board for weekly reviews

Grade every recent incident against your own process checklist, fix the gaps in place, and walk into the weekly review with an agenda already written.

Weekly alert noise review board for incident.io on-call

Rank every incident.io alert route by how much noise it makes, see which alerts never became real incidents, and tune the worst offenders every week.

On-call burden and fairness board for incident.io rotations

See who is really carrying your on-call rotation, compare pages per shift against a sustainable benchmark, and fix the imbalance before the next cycle.