Kapso
WhatsApp Business platform for sending messages and templates, managing phone numbers and contacts, running broadcasts, and executing automation workflows.
Three ways to use Kapso
Chat with Geni
Ask Geni to pull data, take actions, or answer questions using this integration in a conversation.
Build a workflow
Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.
Power an app
Use this integration as a data source or action layer behind a dashboard, form, or internal tool.
Supported tools
Actions your AI agents can perform with Kapso.
Add Recipients
Add up to 1000 recipients to a draft broadcast. Duplicates are skipped. Recipients use Meta's component syntax with body, header, and button components.
Block Users
Block one or more users for a given phone number. **Proxy endpoint**: Proxies directly to Meta Graph API.
Cancel Scheduled Broadcast
Cancel a scheduled broadcast and return it to draft status. Only works for broadcasts in scheduled status.
Check Phone Health
Live health check via Meta APIs and Kapso services.
Claim or Change Username
Claim or change username.
Clear Recipients
Remove all recipients from a draft or scheduled broadcast. Clearing recipients from a scheduled broadcast also returns it to draft and clears `scheduled_at`.
Supported triggers
Start a workflow when something happens in Kapso.
New WhatsApp Message in Kapso
Triggers when a WhatsApp message is sent or received in your Kapso project. Set Direction to "Inbound" to react only to messages from customers.
New WhatsApp Conversation in Kapso
Triggers when a new WhatsApp conversation is started with a contact in your Kapso project.
Get started automating Kapso
Ready-to-use workflows
Prompts using Kapso
Weekly WhatsApp broadcast performance report in Slack
Every Monday, see which WhatsApp campaigns landed, which ones failed, and what to fix next, with a running history that makes the report smarter each week.
Catch WhatsApp number health problems before they cost you campaigns
Every morning we check each WhatsApp Business number for quality, status and sending limit drops, and only ping Slack when something got worse.
Daily WhatsApp reminders for tomorrow's appointments
Every evening at 6pm, message tomorrow's customers on WhatsApp with their appointment time and location, so fewer of them forget to show up.
Catch unanswered WhatsApp messages before the lead goes cold
Every 15 minutes, find the WhatsApp conversations where a customer is still waiting on a reply and post one Slack alert with ready to send responses.