Kustomer
REST API for Kustomer, an AI-powered customer service CRM — manage customers, conversations, messages, and notes.
API Key29 tools
Three ways to use Kustomer
Ask your specialist
Pull data, take actions, or answer questions with this integration, right in a conversation.
Build a workflow
Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.
Power an app
Use this integration as a data source or action layer behind a dashboard, form, or internal tool.
Supported tools
Actions your AI agents can perform with Kustomer.
Create Conversation
Create a new conversation for a customer.
Tool
Create Customer
Create a new customer record.
Tool
Create Message
Record a message instance on a conversation timeline.
Tool
Create Message by Customer
Add a message to a customer, opening or continuing a conversation.
Tool
Create Message from Conversation
Add a message to a specific conversation.
Tool
Create Note by Conversation
Add an internal note to a conversation.
Tool
Get started automating Kustomer
01Connect your accountLink your account securely with OAuth or an API key.
02Choose a trigger or toolPick the events and actions your workflow should use.
03Configure the workflowDescribe what you want and your specialist wires it up for you.
04Refine the processTest runs, review output, and tweak until it's right.
05Turn it onSet it live and it runs on a schedule or on events.