Plain
B2B customer support platform with a GraphQL API for threads, customers, tenants, labels, messaging, SLAs, workflows and more.
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Three ways to use Plain
Ask your specialist
Pull data, take actions, or answer questions with this integration, right in a conversation.
Build a workflow
Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.
Power an app
Use this integration as a data source or action layer behind a dashboard, form, or internal tool.
Supported tools
Actions your AI agents can perform with Plain.
acceptSuggestedLabelTypes (mutation)
Accepts one or more pending suggested label types, creating a real label type for each and marking the suggestions as ACCEPTED
acceptWorkspaceInvite (mutation)
Accept a workspace invitation using its ID
accountFieldSchemas (query)
Returns the list of account field schemas defined in the workspace
account (query)
Fetches a single account by its Plain-assigned ID
accounts (query)
Returns a paginated list of accounts in the workspace
activeThreadCluster (query)
Returns the cluster that the given thread currently belongs to, or null if the thread has not been assigned to any cluster