RingCentral
Cloud-based communication platform providing voice, SMS, fax, team messaging, and video APIs for businesses.
Three ways to use RingCentral
Chat with Geni
Ask Geni to pull data, take actions, or answer questions using this integration in a conversation.
Build a workflow
Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.
Power an app
Use this integration as a data source or action layer behind a dashboard, form, or internal tool.
Supported tools
Actions your AI agents can perform with RingCentral.
Add Blocked/Allowed Number
Add a phone number to the blocked or allowed list for the current extension.
Cancel RingOut
Cancel an active RingOut call session.
Create Contact
Create a new personal contact in the authenticated user's address book.
Create Conversation
Create a new direct or group conversation, or return an existing one with the same members.
Create Custom Answering Rule
Create a custom call handling rule with caller/schedule filters and forwarding configuration.
Create Team
Create a new team messaging team with members.
Get started automating RingCentral
Ready-to-use workflows
Prompts using RingCentral
Text back every missed RingCentral call and assign the callback
Every 15 minutes we sweep your call log for calls nobody answered, text each caller back right away, and open a callback task on the rep who owns them.
Weekly RingCentral call coaching brief for your phone team
Every Monday, turn last week's call activity into a manager ready brief that flags rising missed calls, odd call lengths, and standout reps.
Daily RingCentral SMS reminders for tomorrow's appointments
Every morning at 7am, we text tomorrow's customers their appointment time from your own business number, so fewer slots get lost to no-shows.
Triage RingCentral voicemails and alert Slack on urgent ones
Every 30 minutes an agent reads new voicemail transcripts, flags the urgent ones in Slack, and files follow ups in HubSpot.