ShipStation
Multi-carrier shipping platform for e-commerce: manage shipments, purchase labels, compare rates, schedule pickups, and track packages across all major carriers.
Three ways to use ShipStation
Chat with Geni
Ask Geni to pull data, take actions, or answer questions using this integration in a conversation.
Build a workflow
Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.
Power an app
Use this integration as a data source or action layer behind a dashboard, form, or internal tool.
Supported tools
Actions your AI agents can perform with ShipStation.
Add Tag to Shipment
Tag a shipment with a label for filtering and workflow categorization.
Add to Batch
Add shipments or rates to an existing open batch.
Archive Batch
Archive a batch (sets status to 'archived' so it no longer appears in active batch lists).
Assign User to Shipments
Assign an account user (picker/packer) to one or more shipments for workflow routing.
Calculate Rates
Compare live shipping rates across carriers for a shipment (by ID or by inline shipment object).
Cancel Label Refund
Cancel a pending refund request for a voided label (where the carrier hasn't issued the refund yet).
Get started automating ShipStation
Ready-to-use workflows
Prompts using ShipStation
Weekly ShipStation shipping performance digest
Every Monday morning, get a Slack summary of last week's shipping spend, carrier performance, and cost outliers from ShipStation.
Open Zendesk tickets for late ShipStation shipments
Each morning, find ShipStation packages running late and open a Zendesk ticket so your support team can reach out before customers complain.