Shopify
E-commerce platform API for managing products, orders, customers, inventory, fulfillments, and online storefronts.
Three ways to use Shopify
Chat with Geni
Ask Geni to pull data, take actions, or answer questions using this integration in a conversation.
Build a workflow
Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.
Power an app
Use this integration as a data source or action layer behind a dashboard, form, or internal tool.
Supported tools
Actions your AI agents can perform with Shopify.
Adjust Inventory Level
Adjusts the inventory level of an item at a location by a relative amount (positive or negative).
Cancel Fulfillment
Cancels an existing fulfillment.
Cancel Order
Cancels an order, optionally restocking inventory and sending a cancellation email.
Close Order
Closes an open order.
Complete Draft Order
Converts a draft order into a real order, optionally with pending payment.
Connect Inventory Item to Location
Connects an inventory item to a location, enabling inventory tracking at that location.
Supported triggers
Start a workflow when something happens in Shopify.
New Order
Triggers when a new order is placed in your store
Order Paid
Triggers when an order is marked as paid
Order Fulfilled
Triggers when an order is fully fulfilled / shipped
Order Cancelled
Triggers when an order is cancelled
Order Refunded
Triggers when an order is fully refunded
Order Partially Refunded
Triggers when an order is partially refunded
Get started automating Shopify
Ready-to-use workflows
Prompts using Shopify
VIP concierge follow-ups in Gladly for big Shopify orders
When a big order lands in Shopify, we pull the customer's Gladly support history, draft a concierge follow-up task, and alert your VIP channel in Slack.
Escalate urgent Gorgias tickets to Slack with order context
When a new Gorgias ticket arrives, it weighs urgency, pulls the customer's Shopify order history, and pings Slack only when a human really needs to step in.
Personalized Shopify order confirmations in Freshchat
Automatically greet every new Shopify buyer in Freshchat with a personalized thank-you that confirms their order and opens the door to help.
Catch bad Shopify addresses before you buy a label
When a new Shopify order arrives, we verify the shipping address and alert your fulfillment team about anything undeliverable before a label gets bought.
Auto-register new Shopify shipments in AfterShip
When a Shopify order ships, we grab the tracking number and open a matching AfterShip tracking so every shipment is monitored without manual entry.
Sync Shopify product changes to Algolia in real time
When a product is created, updated, or deleted in Shopify, we update your Algolia search index within seconds so shoppers always see the current catalog.
Promote Shopify best-sellers in Algolia every Monday
Every Monday morning, we spot your top-selling Shopify products and pin them to the top of the Algolia search results shoppers actually type.
Hourly Shopify orders sync to BigQuery
Every hour, stream new Shopify orders into a BigQuery table so your warehouse always has fresh sales data your analysts can query.
