Sprout Social
Social media management platform API for profile and post analytics, inbox messages, social listening, case management, and draft post publishing.
Three ways to use Sprout Social
Chat with Geni
Ask Geni to pull data, take actions, or answer questions using this integration in a conversation.
Build a workflow
Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.
Power an app
Use this integration as a data source or action layer behind a dashboard, form, or internal tool.
Supported tools
Actions your AI agents can perform with Sprout Social.
Complete Multipart Media Upload
Finalize a multipart media upload and poll until the media id is issued.
Create Publishing Post
Create a draft social post targeting one or more profiles, optionally scheduled and with media attached.
Filter Cases
Retrieve customer care cases filtered by status, queue, priority, assignee, or date range.
List Accessible Customers
Retrieve the customer IDs and names the API token has access to.
List Case Queues
List the case queues configured for a customer account.
List Customer Groups
List the groups configured for a customer account.
Supported triggers
Start a workflow when something happens in Sprout Social.
New Inbox Message in Sprout Social
Triggers when a new social message (mention, comment, DM, or review) arrives for a profile in Sprout Social.
New Case in Sprout Social
Triggers when a new customer care case is created in Sprout Social.
Get started automating Sprout Social
Ready-to-use workflows
Prompts using Sprout Social
Early warning brief for your Sprout Social listening topics
Every weekday at 8am, get a short Slack brief on which of your tracked social topics are heating up, why it is happening, and what people are actually saying.
Turn unanswered social messages into Zendesk tickets
Every two hours, we check your social inboxes for messages nobody has replied to, open tickets for the real problems, and send the rest to your team in Slack.
Repurpose your best Sprout Social posts into new drafts
Every Monday, find your three best performing posts, rewrite them for your other networks, and queue drafts for approval in Sprout.
Push your approved Notion content calendar into Sprout Social
Every morning, the posts you approved in Notion land in Sprout Social as scheduled drafts, with captions, images and publish times already filled in.
