Sprout Social

Sprout Social

Social media management platform API for profile and post analytics, inbox messages, social listening, case management, and draft post publishing.

API Key20 tools2 triggers
Connect Sprout Social

Three ways to use Sprout Social

Chat with Geni

Ask Geni to pull data, take actions, or answer questions using this integration in a conversation.

Build a workflow

Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.

Power an app

Use this integration as a data source or action layer behind a dashboard, form, or internal tool.

Supported tools

Actions your AI agents can perform with Sprout Social.

Complete Multipart Media Upload

Finalize a multipart media upload and poll until the media id is issued.

Tool

Create Publishing Post

Create a draft social post targeting one or more profiles, optionally scheduled and with media attached.

Tool

Filter Cases

Retrieve customer care cases filtered by status, queue, priority, assignee, or date range.

Tool

List Accessible Customers

Retrieve the customer IDs and names the API token has access to.

Tool

List Case Queues

List the case queues configured for a customer account.

Tool

List Customer Groups

List the groups configured for a customer account.

Tool

Supported triggers

Start a workflow when something happens in Sprout Social.

New Inbox Message in Sprout Social

Triggers when a new social message (mention, comment, DM, or review) arrives for a profile in Sprout Social.

Trigger

New Case in Sprout Social

Triggers when a new customer care case is created in Sprout Social.

Trigger

Get started automating Sprout Social

01Connect your accountLink your account securely with OAuth or an API key.
02Choose a trigger or toolPick the events and actions your workflow should use.
03Configure the workflowDescribe what you want and Geni wires it up for you.
04Refine the processTest runs, review output, and tweak until it's right.
05Turn it onSet it live and it runs on a schedule or on events.