Trustpilot
Customer review platform API for reading company and product reviews, replying to reviews, and sending review invitations.
Three ways to use Trustpilot
Chat with Geni
Ask Geni to pull data, take actions, or answer questions using this integration in a conversation.
Build a workflow
Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.
Power an app
Use this integration as a data source or action layer behind a dashboard, form, or internal tool.
Supported tools
Actions your AI agents can perform with Trustpilot.
Add Review Tags
Add tags to a service review without removing existing ones. Private endpoint.
Bulk Get Consumer Profiles
Get multiple consumer profiles in one request. Public endpoint.
Create Conversation Comment
Post a comment in a product review conversation. Private endpoint.
Create Product Review Conversation
Start a conversation thread on a product review. Private endpoint.
Create Product Review Invitation Link
Create a product review invitation link to send to a consumer. Private endpoint.
Delete Invitation Data
Delete stored invitation data by email addresses or age. Private endpoint on the invitations host.
Supported triggers
Start a workflow when something happens in Trustpilot.
New Review on Trustpilot
Triggers when a consumer posts a new service review for your business unit on Trustpilot.
Get started automating Trustpilot
Ready-to-use workflows
Prompts using Trustpilot
Queue Trustpilot review invitations for every Shopify order
Every new order queues a Trustpilot review invitation timed to land about a week after checkout, and logs it to your tracking sheet.
Triage 1 and 2-star Trustpilot reviews into Zendesk and Slack
When a low-rated review lands on Trustpilot, we open a support ticket, alert your team in Slack, and draft a reply for someone to approve.
Weekly competitor reputation brief from Trustpilot reviews
Every Monday, see how your score stacks up against your competitors, which rivals moved, and what their customers keep complaining about.
Turn 5-star Trustpilot reviews into queued social posts
When a great review lands, a short social post gets written around the customer's own words and queued to publish, with your team looped in on Slack.
