Zoho Desk
Helpdesk platform API for tickets, threads, comments, contacts, accounts, agents, departments, tasks, calls, events, knowledge base articles, and search.
Three ways to use Zoho Desk
Ask your specialist
Pull data, take actions, or answer questions with this integration, right in a conversation.
Build a workflow
Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.
Power an app
Use this integration as a data source or action layer behind a dashboard, form, or internal tool.
Supported tools
Actions your AI agents can perform with Zoho Desk.
Activate Agents
Activates agents in your help desk.
Activate Layout
This api activates the deactivated Layout.
Add account followers
This API adds one or more users to the followers list of an account
Add a new From address
This API adds a new From address to the specified department.
Add Article Feedback Resolution
Adds a resolution to a specific article feedback.
Add a Task Time Entry
This API creates a time entry in your help desk
Supported triggers
Start a workflow when something happens in Zoho Desk.
New Ticket in Zoho Desk
Triggers when a new ticket is created in Zoho Desk