Daily review monitor for Google, Yelp, and Trustpilot
Every evening an AI browser agent checks your review sites, logs new reviews to a spreadsheet, and posts a Slack digest that flags anything negative so your team can respond same day.
Every day at 6pm, monitor the review pages where my business appears and turn any new feedback into a logged record plus a Slack digest for my team. Use a Browser Use agent because most of these sites (Google, Trustpilot, Yelp, app store listings, G2) do not offer an easy data feed, so a browser agent has to visit each page and read the reviews directly.
Start by dispatching the browser agent with Run Agent Task, giving it the list of review sources I want watched and instructions to collect only reviews posted since the last run. Then poll Get Session until the task finishes and read its output. For each new review, capture the star rating, the author name, the date it was posted, the source site, and the full review text. Keep track of the last run so the same review is never collected twice.
Log every new review as its own row in my Google Sheets review tracker using Append Values, with columns for date, source, rating, author, and review text. Append after the last existing row so the tracker builds up a full history over time.
Finally, write a short Slack digest and post it with Send a Message to my chosen channel. The digest should summarize overall sentiment across the new reviews (for example an average rating and whether the mood is mostly positive or negative), call out any recurring themes people keep mentioning, and clearly flag every one-star and two-star review that needs a fast response, including its source, author, and a snippet of the text. Make the negative reviews stand out at the top so the team can respond the same day. If there are no new reviews, post a brief note saying so.
Let me set which review sources to watch (I may add or remove sites like Google, Trustpilot, Yelp, specific app store listings, or G2), which spreadsheet to use as the tracker, and which Slack channel receives the digest.
Example output
Additional information
What does this prompt do?
- Checks the review sites you choose (Google, Trustpilot, Yelp, app stores, G2, and more) every evening for reviews posted since the last check.
- Logs every new review, with its star rating, author, date, source, and full text, as a row in your Google Sheets tracker.
- Posts a Slack digest that sums up overall sentiment, calls out recurring themes, and flags one- and two-star reviews that need a same-day reply.
What do I need to use this?
- A Browser Use Cloud account so the agent can visit review sites that don't offer an easy data feed.
- A Google account with a spreadsheet to use as your review tracker.
- A Slack workspace and the channel where you want the daily digest posted.
How can I customize it?
- Choose which review sources to watch and add or remove sites any time.
- Change when it runs or how often it checks (the default is once a day at 6pm).
- Pick the Slack channel and adjust what counts as an urgent negative review.
Frequently asked questions
Which review sites can it check?
How does it know which reviews are new?
Will my team be alerted about angry reviews right away?
Where are the reviews saved?
Do I need to write any code?
Related templates
Never miss a bad review again.
Put reputation monitoring on autopilot with a daily review digest that flags exactly what needs a fast response.