Run your IT hardware audit from a HappyFox asset dashboard

Retire the quarterly asset spreadsheet. Browse every device by owner, status and warranty, fix records inline, and export the view for finance.

App
HappyFoxSlack BotGoogle SheetsOperationsResearch & MonitoringData Sync
PromptCreate

Build an internal hardware inventory app for our IT team, backed by the assets we already keep in HappyFox. The goal is to retire the quarterly audit spreadsheet, so everything the team needs to review, correct and report on our hardware should live on this one surface.

The main screen is an asset list. Because HappyFox scopes assets to a single asset type, put an asset type selector at the top of the page driven by List Asset Types, and load the table with List Assets for whichever type is selected rather than assuming a flat inventory. The table shows one row per asset with columns for owner, status, location and warranty date. Above the table, show a header row of counts for total, assigned, unassigned and in repair, calculated across the full set of assets for the selected type rather than just the rows currently visible.

Give the team three quick filters: assets with no owner assigned, assets currently in repair, and assets whose warranty expires within the next ninety days. Filters combine with the asset type selection, and the counts should make it obvious how much of the fleet each one covers. Also flag any asset with three or more tickets in the last ninety days as a repeat offender, with a visible badge on the row, using ticket history from List Tickets.

Clicking a row opens a detail pane for that asset, loaded with Get Asset. The pane shows the full asset record, the contacts linked to it, and every ticket that references the asset, found with List Tickets. Owners come back as linked contacts on the asset payload, so read the owner from the asset itself rather than building a separate contact directory. HappyFox has no documented list-contacts read to back one.

From the list and the detail pane, the team can act without leaving the app. Reassigning an owner or changing status happens inline and saves with Update Asset. Registering newly purchased hardware happens in a form that calls Create Asset against the selected asset type. Opening a repair ticket for an asset uses Create Tickets, pre-filled with the asset so the ticket is linked to it. When an owner changes, notify the new owner in Slack with Slack Bot Send a Message, resolving their Slack account from the contact email with Look Up User by Email so the message reaches the right person.

Add an export button that sends the current filtered view to a Google Sheet with Append Values, for finance and audit. Export exactly what is on screen, respecting the selected asset type and any active filters, with a header row and one row per asset. Append rather than overwrite, so each audit run builds up a history of snapshots.

Each asset also gets an "Investigate this asset" button that starts a background agent. The agent gathers every ticket touching that asset with List Tickets and reads the detail of each one with Get Ticket, then writes a failure history: what has gone wrong, how often, and whether the problems are recurring or one-offs. It finishes with a clear repair versus replace recommendation and the reasoning behind it. It saves that recommendation back onto the asset with Update Asset so the detail pane displays it to anyone who opens the asset later, and posts the short version to the IT Slack channel with Slack Bot Send a Message. While the agent is running, show its status on the asset so the person who started it knows work is in progress.

A few HappyFox details to build around. Asset custom fields are the right place to persist the agent's recommendation, so look up the available fields with List Asset Custom Fields and write the recommendation into one of them with Update Asset. Asset and ticket lists paginate with a size parameter capped at 50 plus a page parameter, advancing up to page_info.page_count, so page through fully when computing counts, repeat offender flags and exports. HappyFox enforces global limits of 500 GET and 300 POST requests per minute, so the export and the investigate agent should page politely and avoid hammering the API when an asset has a long ticket history.

What does this prompt do?

  • Pick an asset type and see every device in one table with its owner, status, location and warranty date, plus running counts of total, assigned, unassigned and in repair.
  • Filter straight to what needs attention: hardware nobody owns, machines in repair, and warranties expiring in the next ninety days.
  • Open any device to see who it belongs to and every support ticket raised against it, then reassign the owner, change status, register new hardware or open a repair ticket without leaving the page.
  • Hit Investigate on a problem device and a background assistant reads its full ticket history, writes a repair or replace recommendation, saves it onto the device record and posts the short version to your IT channel in Slack.
  • Export the filtered view to a spreadsheet whenever finance or audit asks, building a history of snapshots instead of one stale tab.

What do I need to use this?

  • A HappyFox account already using the asset module, with permission to view and edit assets and tickets
  • A Slack workspace where the app can post to your IT channel and message device owners
  • A Google account and a spreadsheet to send audit exports into
  • Your hardware already recorded in HappyFox; the app reads what is there rather than asking you to re-enter it

How can I customize it?

  • Change the warranty warning window from ninety days to match your renewal cycle, and adjust the lookback used to spot repeat offenders.
  • Raise or lower the number of tickets that marks a device as a repeat offender, which starts at three.
  • Point the Slack updates at a different channel and the export at a different spreadsheet or tab.
  • Add columns to the table for any extra fields your team tracks on hardware, such as purchase date or supplier.

FAQs

Do I need to move my hardware list out of HappyFox first?
No. The app reads the assets already in HappyFox and writes every change back there, so HappyFox stays the source of truth and you never end up maintaining two lists.
Why do I have to pick an asset type before I see anything?
HappyFox organizes assets by type, such as laptops, monitors or phones, and serves them one type at a time. The app puts a type picker at the top of the screen so you can move between them quickly.
Can the team edit devices directly, or is this read only?
The team can reassign owners, change status, register new hardware and open repair tickets right from the screen. Every edit saves back to HappyFox immediately.
What does the Investigate button actually do?
It starts a background assistant that reads every ticket ever raised against that device, writes a plain summary of what keeps failing, and gives a repair or replace recommendation with its reasoning. The recommendation is saved onto the device so anyone who opens it later sees the same answer, and a short version goes to your IT channel in Slack.
Will the export overwrite my existing spreadsheet?
No. Each export adds rows to the bottom of the sheet you choose, so you build up a history of audit snapshots rather than replacing the last one.
How does it know which devices are causing the most trouble?
It counts the support tickets raised against each device in the last ninety days and flags anything with three or more as a repeat offender, so the worst hardware surfaces without anyone tallying it by hand.

Related templates

Review desk for portal forms your team still fills in by hand

Stage a batch of filings overnight, then approve each completed form from a screenshot before anything is ever submitted.

Kernel
Google Sheets
Slack Bot
App
Client-by-client cold email pipeline review for agencies

Pick a client and a date range to see sent, replies, meetings booked and the real deal value your cold email produced, campaign by campaign.

Instantly
HubSpot
Slack Bot
App
Audit what Intercom's Fin AI actually resolved before you pay

Review every conversation Fin closed as resolved, judge which ones actually stuck, and see what the gap is worth against your bill.

Intercom
Google Sheets
Slack Bot
App
One triage console for every Jira service desk queue

Merge your IT, HR and Facilities queues into one list ranked by SLA time left, then reply, change status and escalate without ever opening Jira.

Jira Service Management
Jira
Slack Bot
App
Returns and warranty claim desk that follows your policy

Work every return, damage and warranty claim in one queue, with the order, the delivery date and a policy-backed recommendation already on screen.

Kustomer
Shopify
Google Sheets
App
Run your Webflow site translations from one review desk

See every page's translation status at a glance, edit translations side by side with the English, and publish only what your team has actually approved.

Webflow
JigsawStack
Slack Bot
+1
App

Stop running the hardware audit out of a spreadsheet.

Give your IT team one screen for every device, its owner, its warranty and its full repair history.