Gong
Conversation intelligence platform API for accessing calls, transcripts, users, stats, CRM data, meetings, Engage flows, and engagement events.
Three ways to use Gong
Chat with Geni
Ask Geni to pull data, take actions, or answer questions using this integration in a conversation.
Build a workflow
Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.
Power an app
Use this integration as a data source or action layer behind a dashboard, form, or internal tool.
Supported tools
Actions your AI agents can perform with Gong.
Add Call
Create a new call record in Gong, optionally with a recording download URL.
Assign Prospects to Flow
Assign CRM prospects (contacts or leads) to a Gong Engage flow.
Create Meeting
Create a new meeting in Gong for recording by the Gong bot.
Create Permission Profile
Create a new permission profile in the company's Gong account.
Delete CRM Integration
Asynchronously delete the generic CRM integration and all its uploaded objects.
Delete Meeting
Delete a Gong meeting by its ID.
Supported triggers
Start a workflow when something happens in Gong.
New Call in Gong
Triggers when a new call is recorded in your Gong account
New User in Gong
Triggers when a new user is added to your Gong account
Get started automating Gong
Ready-to-use workflows
Prompts using Gong
See which deals went dark before you commit the forecast
Open one board before every forecast call to see how long each deal has been silent, who has actually joined the calls, and where the risk really sits.
Search what customers actually say across your Gong calls
One screen where sales, success, and marketing can search every call transcript by keyword, watch mention trends, and share AI summaries to Slack.
A weekly 1:1 coaching board built on Gong scorecard trends
See every rep's scorecard average, call stats and direction of travel on one screen, then prep the 1:1 with a brief you can send them.
Turn every Gong call into Salesloft cadence moves and tasks
After each recorded call, an agent files a recap on the right Salesloft contact, adjusts their cadence, and hands the rep a specific next step.
Update Dynamics 365 deals automatically after every Gong call
After every recorded sales call, an agent updates the right deal in Dynamics 365 and posts a Slack recap of exactly what changed.
Turn yesterday's Gong calls into ranked Linear product feedback
Every weekday morning, an agent mines yesterday's customer calls for product signals, files them in Linear, and posts a grouped digest in Slack.
Nooks "meeting booked" deal-prep brief to Slack with Gong recording
Every 15 minutes, an agent watches Nooks for newly booked meetings and drops a handoff brief in Slack with the Gong recording and talking points.
Log every Gong call to Salesforce and draft the rep's follow-up email
After each Gong call, an agent files a structured note on the Salesforce opportunity, creates tasks for every committed next step, and drafts the rep's follow-up email in Gmail.
