Gong
Conversation intelligence platform API for accessing calls, transcripts, users, stats, CRM data, meetings, Engage flows, and engagement events.
Three ways to use Gong
Ask your specialist
Pull data, take actions, or answer questions with this integration, right in a conversation.
Build a workflow
Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.
Power an app
Use this integration as a data source or action layer behind a dashboard, form, or internal tool.
Supported tools
Actions your AI agents can perform with Gong.
Add Call
Create a new call record in Gong, optionally with a recording download URL.
Ask About Entity
Returns the answer to a question about a specified entity generated from calls or emails.
Assign Prospects to Flow
Assign CRM prospects (contacts or leads) to a Gong Engage flow.
Bulk Assign Prospects to Flow
Asynchronously submit a bulk assignment of prospects to a flow.
Create Meeting
Create a new meeting in Gong for recording by the Gong bot.
Create Permission Profile
Create a new permission profile in the company's Gong account.
Supported triggers
Start a workflow when something happens in Gong.
New Call in Gong
Triggers when a new call is recorded in your Gong account
New User in Gong
Triggers when a new user is added to your Gong account
Get started automating Gong
Specialist templates
Specialists that work with Gong
Content Writer
Keeps your content calendar full. Each week it pulls ideas from sales calls, support questions, and the work your team finished, then drafts articles, case studies, and LinkedIn posts in your voice. Each published piece is reworked into shorter posts and a newsletter section, so one idea goes further. You publish.
See the specialistPipeline Manager
Keeps your CRM current without the data entry. After each sales call it logs the notes, next step, and follow-up date to the deal from the transcript. Each week it flags deals with no next step, no activity in weeks, or a close date already passed, so the forecast stays honest.
See the specialistProduct Ops Coordinator
Connects what customers say to what your team builds. Each week it reads support tickets and sales calls and reports the themes, with the customers behind each. It turns bug reports and requests into clear issues with steps to reproduce and acceptance criteria, and drafts release notes from what shipped.
See the specialistSales Follow-Up Writer
Writes the follow-ups that win deals. After each sales call it drafts the recap with next steps. It watches open proposals and drafts a nudge when a buyer goes quiet. Once a month it finds lost deals worth reopening, such as a new budget year or a new person in the role, with a note drafted for each.
See the specialist