Zendesk

Zendesk

Customer support platform for managing tickets, users, organizations, and help center content.

API Key30 tools7 triggers
Connect Zendesk

Three ways to use Zendesk

Ask your specialist

Pull data, take actions, or answer questions with this integration, right in a conversation.

Build a workflow

Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.

Power an app

Use this integration as a data source or action layer behind a dashboard, form, or internal tool.

Supported tools

Actions your AI agents can perform with Zendesk.

Count Organizations

Returns the approximate count of organizations in the account.

Tool

Create Organization

Creates a new organization with optional domain names, tags, notes, and custom fields.

Tool

Create Ticket

Creates a new support ticket with optional subject, requester, assignee, priority, tags, and custom fields.

Tool

Create User

Creates a new user (end-user, agent, or admin) with optional organization, phone, tags, and custom fields.

Tool

Delete Organization

Permanently deletes an organization by its ID.

Tool

Delete Ticket

Moves a ticket to the recycle bin (soft delete). Supports bulk deletion via destroy_many.

Tool

Supported triggers

Start a workflow when something happens in Zendesk.

New Ticket in Zendesk

Triggers when a new ticket is created.

Trigger

Updated Ticket in Zendesk

Triggers when an existing ticket is updated.

Trigger

New User in Zendesk

Triggers when a new user is created.

Trigger

New Organization in Zendesk

Triggers when a new organization is created.

Trigger

New Group in Zendesk

Triggers when a new group is created.

Trigger

New Suspended Ticket in Zendesk

Triggers when a new suspended ticket is created. Note: suspended tickets are auto-deleted after 14 days.

Trigger

Get started automating Zendesk

01Connect your accountLink your account securely with OAuth or an API key.
02Choose a trigger or toolPick the events and actions your workflow should use.
03Configure the workflowDescribe what you want and your specialist wires it up for you.
04Refine the processTest runs, review output, and tweak until it's right.
05Turn it onSet it live and it runs on a schedule or on events.

Specialist templates

Specialists that work with Zendesk

Browse all templates

Your Zendesk workflows, on autopilot.

Connect Zendesk and let AI agents handle the busywork.

Connect Zendesk

Create an account to connect your tools.

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