Agency social control room for all your Buffer clients

Open one board every morning to see every client's queue, coverage gaps, disconnected channels and daily caps, without switching accounts one at a time.

App
BufferSlack BotMarketingOperationsContent GenerationResearch & Monitoring
PromptCreate

Build me an app my agency team opens every morning to run social for all of our clients in one place, instead of switching Buffer organizations one at a time. Our Buffer API key has access to every organization and channel on the authenticated account with no per organization scoping, and you target a specific one by passing organizationId in the query. That is what makes a single cross client control room possible, so build the whole app as a rollup over that one connection.

The app opens on a client grid. Read the linked organizations off Get Account, then fan out per organizationId: List Channels for that organization, List Posts filtered to scheduled status over the next seven days, and Get Daily Posting Limits for today across that organization's channels. Each client organization gets one card showing its name, the channels connected to it with their service and handle, how many posts are queued for the next seven days, any channel that is disconnected, and any channel that has already hit its cap for the day.

On each card also show a coverage gap count for the coming week: for each connected channel, count the weekdays in the next seven days that have no scheduled post. Sort the grid so clients with coverage gaps and capped channels come first, since those are the two things I am actually scanning for, then break ties by the emptiest queue. Show disconnected channels as a hard warning badge. Give me a refresh control, and cache the fan out for a few minutes so a page load does not blow through Buffer's limit of sixty requests per minute.

Clicking a client opens a week board for that organization: one row per channel, one column per day across a seven day window, with controls to step to the previous or next week. Fill every cell from List Posts scoped to that organizationId, those channel ids and that date range, showing each post's scheduled time and a truncated preview of its text. Flag any weekday cell with no scheduled post as a coverage gap so the empty days are obvious at a glance. Mark channel rows that are disconnected, and mark cells for today where Get Daily Posting Limits says the channel has reached its limit, so I do not try to schedule into a day that is already full.

From a gap cell I can write and schedule a post with Create Post, using custom scheduled mode at a time I pick on that day for that channel. Clicking any existing post opens full detail from Get Post, including its text, assets, status, tags and notes. I can remove a post that is wrong with Delete Post. Buffer has no update post operation, so a reschedule has to be Delete Post followed by Create Post at the new time, and the app should say that plainly before it does it.

A "Send plan for approval" button on the week board posts that week's schedule to the client's Slack channel using the Slack Bot Send a Message operation. Format the message as the client name, the week's date range, and a per day list of what is going out on which channel at what time, with the coverage gaps called out at the bottom so the client can see the empty days too. Let me choose which Slack channel belongs to which client using a picker backed by the Slack Bot List Channels operation, and save that mapping per client organization so I only pick it once.

Remember per user which client I last had open, and land me back on that client's week board when I return, with an obvious way back to the grid. The Slack channel mapping per client is shared across the team, but the last opened client is per user.

Important constraint: our Buffer connection exposes no analytics or engagement operations, so do not build or promise reach, impressions, or performance anywhere in this app. Health here means queue depth, coverage gaps, disconnected channels, and daily posting limits. List Posts uses Relay style cursor pagination, so page through with first and after until hasNextPage is false when a client has a busy week.

What does this prompt do?

  • Opens on a grid of every client organization on your Buffer account, with one card per client showing its connected channels, how many posts are queued for the next seven days, anything disconnected, and anything that has already hit its cap for the day.
  • Sorts clients so the ones with empty days and capped channels sit at the top, because those are the two things you are actually scanning for each morning.
  • Click a client to open a week board with a row per channel and a column per day, where every weekday with no scheduled post is flagged as a coverage gap.
  • Write and schedule a post straight from a gap, open any post for full detail, remove one that is wrong, and send the week's plan to the client's Slack channel for sign off.

What do I need to use this?

  • A Buffer account you own, with each client set up as its own organization inside it
  • A Buffer connection, which you set up once using a key from your Buffer settings page
  • Each client's social channels already connected inside their Buffer organization
  • A Slack workspace where our bot can post, plus the shared channel you use with each client

How can I customize it?

  • Change the look ahead window from seven days to two weeks, or treat weekends as days that need coverage too
  • Decide what counts as a coverage gap: any channel with no post that day, or only the priority channels for that client
  • Pick which Slack channel each client's plan goes to, and reword the approval message your clients receive

FAQs

Do I need a separate Buffer login for each client?
No. One Buffer account can hold many client organizations, and this app reads all of them at once. That is the whole point: you stop selecting one client at a time from the left hand menu.
Does this show likes, reach, or engagement numbers?
No. This app covers scheduling and queue information only. Health here means how deep each client's queue is, which weekdays have nothing scheduled, which channels are disconnected, and which channels have hit their daily posting limit.
Can I move a post to a different day?
Yes, but it happens as a remove and re-create. The app deletes the existing post and schedules a new one at the time you pick, and it tells you that before it does it.
What happens if a client's channel disconnects?
The client card flags it on the grid and the channel row is marked on the week board, so you can go reconnect it in Buffer before scheduled posts start failing.
Will my whole team see the same clients?
Yes. Everyone works from the same client grid, and the app remembers which client each person had open last so you land back where you were.

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Stop switching Buffer accounts one client at a time.

Open one board that shows every client's week, flags the empty days and capped channels, and sends the plan out for sign off.