Monday nudge digest for stalled Adobe Sign agreements

Every Monday at 8am, review our Adobe Acrobat Sign account for agreements that are still out for signature but have stalled, and post a prioritized nudge list to our operations channel in Slack.

Use Adobe Sign's Search Agreements operation to find every agreement currently in IN_PROCESS status that was last modified more than five days ago. Explicitly filter out agreements in any terminal status (SIGNED, COMPLETED, CANCELLED, EXPIRED, REJECTED) since only in-progress agreements need chasing.

For each stalled agreement, call Get Agreement Members to pull the full participant list so we can identify the sender and the specific signer who is currently holding things up. Track how many days have elapsed since the agreement was last modified so we know how long each one has been waiting.

Group the results into three staleness buckets: over 2 weeks, over 1 week, and over 5 days. Within each bucket, sort with the oldest agreement first. For every entry, include the agreement name, the sender, the outstanding signer, and how long it has been waiting.

At the top of the digest, call out the truly urgent contracts before the buckets. Prioritize based on age (the longest-stalled) and any signal in the agreement name that suggests high value (renewals, large enterprise deals, named strategic customers). For each highlighted contract, suggest a specific next step: nudge the outstanding signer, cancel and reissue if the signer looks unreachable, or escalate back to the sender if we cannot make progress externally. This prioritization and phrasing is the whole point of the workflow, not a table dump.

Post the entire digest as a single Slack message to our operations channel using Slack's Send a Message operation. Use Slack mrkdwn formatting so the priority callouts sit on top, the three buckets read as clear sections, and each entry is easy to scan on mobile.