Reddit brand mention watch with Airtop and Slack triage
Every four hours during business hours, an agent sweeps your subreddits and keyword searches, classifies each hit, and posts it to a Slack triage channel.
Every four hours during my business hours, sweep Reddit for mentions of my brand and keywords, classify each hit, and drop it into Slack for triage.
Trigger: cron, firing every four hours between 9am and 9pm on weekdays (I can tune the window later). Skip runs outside that window.
For each subreddit or Reddit keyword search URL I configure, use Airtop to Load URL on a fresh browser window, then use Airtop Paginated Extraction to pull posts and top-level comments created in the last four hours. For every item, capture the author, subreddit, timestamp, a short body snippet, and the permalink. If Paginated Extraction misses a detail I need, follow up with Airtop Query Page against the same window to fill in the gap.
Classify every hit into exactly one of these categories: bug or complaint, sales lead or buying intent, competitor mention, praise or success story, or general question. Then pick a suggested next step from: reply, forward to support, forward to sales, or ignore.
For each hit, use Slack Bot Send a Message to post to my #reddit-watch channel. Include the category tag, the suggested action, the subreddit, the author, the timestamp, the body snippet, and the permalink. Post each hit as a top-level message and keep any follow-up detail as a threaded reply on that same message.
Track every permalink already posted so the same URL never fires into Slack twice. On each run, load the tracker first, skip permalinks already in it, and append the new permalinks after successful posts. A workflow key/value store or a small spreadsheet is fine.
Configuration I want to be able to change easily: the list of subreddit and keyword search URLs, the four-hour lookback window, the schedule and business-hours window, and the Slack channel.
Additional information
What does this prompt do?
- Sweeps every subreddit and keyword search URL you configure every four hours during business hours, pulling new posts and top-level comments.
- Reads Reddit through a real cloud browser, so login walls and rate limits that trip up scrapers get handled cleanly.
- Classifies each hit as a bug or complaint, sales lead, competitor mention, praise, or general question, and suggests a next step (reply, forward to support, forward to sales, or ignore).
- Posts one Slack message per hit tagged with the category and suggested action, and remembers what it has already posted so the same URL never fires twice.
What do I need to use this?
- An Airtop account
- A Slack workspace with a channel ready to receive the alerts (default: #reddit-watch)
- A list of the subreddits and Reddit keyword search URLs you want to watch
How can I customize it?
- Change the four-hour cadence or the business-hours window
- Add, remove, or edit the subreddits and keyword search URLs the agent watches
- Reword the category buckets or the suggested next steps to match how your team triages
Frequently asked questions
Why use a real browser instead of the Reddit API?
Will the same Reddit post get posted to Slack twice?
Which Slack channel does it post to?
What if a mention doesn't cleanly fit one of the categories?
How often does it run and can I change that?
Related templates
Stop losing Reddit signal in your feed.
Set it up once and let a cloud browser handle the reading, the sorting, and the Slack ping.